what did we ever do without cell phones?

It's official. My blackberries all hate me. I had random problems with my first BB and had issues with my Tour the week after I got it. Yet everyone I know that has a BB has NOOO problems. Just me. So it's been fine now for awhile - different ring tone every once in awhile, but whatever. About a month ago I picked up my phone and it was REALLY hot! Today I checked my phone at 11 am and I had charged it last night and when I checked it, it was almost dead and HOT, again. Awesome. An hour later, it was dead. I felt totally disconnected from the world. My life is on that phone. What did we every do without cell phones? I had no idea what was going on in the facebook world. So I went to Verizon and was rude, which wasn't my plan. I'm frustrated, sorry ladies. They had to charge my phone up to find out anything and after 2 hours in that store and the lady learned my address by heart, I have a new phone on the way - should arrive by Tuesday. They reset my phone to factory settings. I lost everything on it. Lucky for me, I had my phonebook backed up to my laptop. Still sucks.